Privacy Policy – MyTripCentre | Data Protection & Security | GDPR Compliant Travel Agency

Privacy Policy – MyTripCentre

Protecting Your Personal Information & Travel Data

🛡️ Our Privacy Commitment

At MyTripCentre, we prioritize your privacy and data security. This comprehensive policy outlines how we collect, use, and protect your personal information in compliance with GDPR, CCPA, and international data protection standards.

Welcome to MyTripCentre (www.mytripcentre.com). Your privacy is fundamental to our business. This Privacy Policy provides complete transparency about our data practices when you use our travel booking services or interact with our website.

📊 Information We Collect

Types of personal and technical data we gather

👤Personal Information

  • Full name and contact details
  • Email address and phone number
  • Postal and billing address
  • Payment details (securely encrypted)
  • Passport details for travel bookings
  • Travel history, preferences & special requests

📊Technical Information

  • IP address and location data
  • Device type, browser & operating system
  • Cookies and usage analytics
  • Site activity and interaction logs
  • Search queries and preferences

🔍 How We Collect Information

Data collection methods across our platform

📝

Account Registration

When you create an account or profile with us

✈️

Travel Bookings

During travel inquiries and reservation processes

📧

Communications

Newsletter subscriptions and promotional offers

🖱️

Website Usage

Automatically through cookies and tracking

🎯

Surveys & Promotions

When participating in feedback or contests

💬

Customer Support

Through interactions with our support team

🎯 How We Use Your Information

Transparent data usage for better service delivery

🎯Service Delivery & Operations

  • Process travel bookings and secure payment transactions
  • Send booking confirmations and real-time trip updates
  • Provide personalized customer support and assistance
  • Manage your account preferences and travel history

📈Business Operations & Improvements

  • Improve our services and enhance website experience
  • Personalize travel offers and destination recommendations
  • Send promotional emails and special offers (opt-out available)
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure platform security

⚖️ Legal Basis for Processing

GDPR & CCPA Compliance Framework

For EU/UK/California Residents: We process your personal data under the following legal frameworks in accordance with GDPR, CCPA, and international privacy laws:

Consent

Marketing communications and newsletters (you can withdraw consent anytime)

📋Contractual Necessity

To fulfill your booking requests and deliver travel services

⚖️Legal Obligation

Tax reporting, accounting, and regulatory compliance requirements

🎯Legitimate Interests

User experience improvement, fraud prevention, and security analytics

🤝 Information Sharing & Third Parties

Transparent data sharing practices

🚫 We DO NOT Sell Your Personal Data

Your privacy is not for sale. We never sell, rent, or trade your personal information to third parties.

✈️

Travel Partners

Airlines, hotels, and travel agents – only necessary booking information to complete your reservations

💳

Payment Processors

Secure, PCI-compliant payment gateways to process your transactions safely and securely

🔧

Service Providers

Trusted technology vendors under strict confidentiality agreements and data processing contracts

⚖️

Legal Authorities

Only when required by applicable law, court order, or regulatory compliance

🍪 Cookies & Tracking Technologies

How we use cookies to improve your experience

We use cookies and similar technologies to:

Maintain website functionality and secure user sessions
Analyze traffic patterns and optimize user experience
Provide personalized content and relevant travel offers
Remember your preferences and booking history

⏱️Cookie Management & Retention

Session Cookies: Automatically expire when you close your browser

Persistent Cookies: May remain for up to 12 months for convenience

You can manage or disable cookies in your browser settings, though this may affect website functionality.

🔒 Data Security Measures

Multi-layered security protecting your information

🛡️

Administrative Security

Strict internal policies, employee training, and role-based access controls

🔐

Technical Security

256-bit SSL encryption, secure servers, advanced firewalls, and regular security audits

🏢

Physical Security

Secure office facilities, protected data centers, and restricted server access

⚠️ Important Security Notice: While we implement industry-leading security measures, no digital system can guarantee 100% security. We encourage users to practice good online security habits and report any suspicious activity immediately.

📅 Data Retention Policy

How long we keep your information

We retain your personal information only as long as necessary for legitimate business purposes:

Fulfill your travel bookings and provide ongoing customer support
Meet legal, accounting, and regulatory compliance requirements
Resolve disputes and enforce our terms of service

Secure Data Deletion: When information is no longer required for these purposes, we securely delete or anonymize it following industry best practices and regulatory guidelines.

⚖️ Your Privacy Rights

Exercise control over your personal information

Your Legal Rights: Under GDPR, CCPA, and other privacy laws, you have comprehensive rights regarding your personal data:

📋Access Your Data

Request a complete copy of all personal data we hold about you

✏️Correct Information

Update any inaccurate or incomplete personal data in our records

🗑️Delete Your Data

Request deletion of your personal information (“Right to be Forgotten”)

🛑Object to Processing

Restrict or object to certain types of data processing activities

📤Data Portability

Receive your data in a structured, machine-readable format

Withdraw Consent

Opt out of marketing communications and data processing at any time

📧 Exercise Your Privacy Rights

To exercise any of these rights or ask questions about your data:

Note: We may require identity verification before processing your request for security purposes.

👶 Children’s Privacy Protection

Age Restriction: Our services are designed for adults (18+). We do not knowingly collect data from minors. If discovered, such information is immediately deleted in compliance with COPPA regulations.

🌍 International Data Transfers

Your data may be processed in countries with different data protection standards than your home jurisdiction.

We implement appropriate safeguards including Standard Contractual Clauses (SCCs) and adequacy decisions to ensure your data remains protected under this Privacy Policy and applicable laws.

📝 Policy Updates & Changes

We periodically update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.

Notification Process: Significant changes will be communicated via email and website notifications. Continued use of our services indicates acceptance of updated terms.

📞 Contact Our Privacy Team

Questions about your privacy? Need help with data rights? We’re here to assist you.

📧

Email Support

care@mytripcentre.com

Response within 24 hours

📞

Phone Support

+91 99155-53958

Mon-Sat: 9 AM – 6 PM IST

🏢

Office Address

B-VI-87/6, Mohalla Talab
Faridkot, Punjab – 151203
India

Privacy Officer Available: Monday – Saturday, 9:00 AM – 6:00 PM (India Standard Time)

⚖️ Legal Compliance: This Privacy Policy complies with GDPR, CCPA/CPRA, and Indian data protection laws. Regular legal reviews ensure ongoing compliance with evolving regulations.